Shipping Policy – Homey Amenities

Order Processing

At Homey Amenities, we aim to process and dispatch all orders as quickly as possible. Orders are typically processed within 1–3 business days after payment confirmation.

Please note that processing times may be longer during peak periods, holidays, promotions, or when items require special preparation.

Delivery Times

Delivery times depend on your location and the courier service selected.

Estimated delivery times:

• Major cities: 3–5 business days

• Regional areas: 5–7 business days

• Remote areas: Additional delivery time may apply

Delivery times are estimates and may be affected by courier delays, weather conditions, public holidays, or circumstances beyond our control.

Shipping Fees

Shipping fees are calculated at checkout based on your delivery address, order size, and weight.

Free shipping promotions, when available, will be clearly communicated on our website.

Order Tracking

Once your order has been dispatched, you will receive a confirmation message containing tracking details (where available). You can use these details to monitor your delivery status.

Incorrect Delivery Information

Customers are responsible for providing accurate shipping information at checkout. Please check your address and contact details carefully before completing your order.

Homey Amenities cannot be held responsible for delays caused by incorrect or incomplete delivery information.

Damaged or Missing Items

If your order arrives damaged, incomplete, or incorrect, please contact us within 48 hours of delivery with your order number and supporting photos. We will investigate and assist with a suitable resolution.

Delayed Deliveries

While we work with reliable courier partners, delays may occasionally occur. We will assist in tracking delayed parcels and provide updates where possible.

Contact Us

If you have any questions about your delivery, please contact our customer support team.